The following Privacy Policy outlines the manner in which SureGreen collects, uses, maintains and discloses information collected from users (the “User”) of the SureGreen website (the “Site”).

SureGreen is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Personal identification information

SureGreen may collect personal identification information from Users in a number of ways, including but not limited to: when Users visit the Site, fill out a form, and in connection with other activities, services, features or resources we make available on the Site. 

The User may be asked for details such as their name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

SureGreen may collect non-personal identification information about Users whenever they interact with the Site. Non-personal identification information may include the browser name, type of computer and technical information about the User’s means of connection to the Site, such as the operating system, internet service provider and other similar information.

Web browser cookies

The Site may use “cookies” to enhance the User’s experience. The User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to provide an alert when cookies are being sent. Please note, if the User has these settings activated, some parts of the Site may not function properly.

How we use the information we collect 

SureGreen may collect and use Users personal information for the following purposes:

• To run and operate the Site
• To display content on the Site correctly
• To improve customer service
• To assist us in responding to your customer service requests and support needs more efficiently
• To send periodic emails

How we protect your information

SureGreen implements appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Site.

Sharing your personal information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding Users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

SureGreen has the right to update this privacy policy at any time at our discretion. If you have objections to the Privacy Policy, you should not access or use the Site.

Your acceptance of these terms

By using the Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site.

Queries about our Privacy Policy

If you have any questions about this Privacy Policy, the practices of this site or your dealings with this site, please contact SureGreen.